1. General Information
The protection of personal data and the privacy of individuals who use www.mse-group.ro are priorities for M.S.E. CREATIV GROUP SRL.
This Privacy Policy explains how we collect, use, store, and protect personal data provided through the website, as well as the rights you have in relation to such data.
Personal data is processed in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as applicable Romanian legislation.
When using the website, we recommend that you review this Policy to understand when and for what purposes your personal data may be processed.
2. Who Is the Data Controller?
The controller of personal data collected through www.mse-group.ro is:
M.S.E. CREATIV GROUP SRL
Registered office: Brașov, Brașov County, Romania
VAT No.: RO 23441189
Trade Register No.: J08/616/2008
Email: office@mse-group.ro
For any questions or requests concerning the processing of personal data, you may contact us at the email address provided above.
3. What Personal Data We May Collect
Depending on how you use the website and interact with us, we may collect different categories of personal data.
These may include:
- first and last name;
- email address;
- telephone number;
- address and/or location where the project is to be carried out;
- information provided through the contact or quotation request form;
- information about the project or services for which you request a quotation;
- information required for invoicing and managing the contractual relationship;
- information provided during correspondence with M.S.E. CREATIV GROUP SRL;
- technical information relating to your use of the website, insofar as such information is collected through cookies and similar technologies.
We recommend that you do not submit through the forms available on the website any personal data that is not necessary for handling your request.
4. How We Collect Personal Data
Personal data may be collected directly from you when you:
- complete and submit the contact form;
- request a quotation for one of our services;
- contact us by email or telephone;
- subscribe to our newsletter, if this functionality is available;
- enter into or maintain a contractual relationship with M.S.E. CREATIV GROUP SRL;
- communicate with company representatives regarding the services or projects you have requested.
Certain technical information may be collected automatically when you use the website through cookies and similar technologies, under the conditions described in our Cookie Policy.
5. How We Use Personal Data
Personal data is processed only for specified, explicit, and legitimate purposes.
Depending on the circumstances, we may use personal data for:
- receiving and handling requests submitted through the website;
- preparing and sending quotations;
- communicating with individuals interested in the services offered by M.S.E. CREATIV GROUP SRL;
- establishing the details required to carry out projects;
- entering into and performing contracts;
- invoicing, accounting, and compliance with tax obligations;
- managing relationships with clients and service beneficiaries;
- sending newsletters and marketing communications where the necessary consent has been obtained;
- ensuring the security and proper functioning of the website;
- complying with legal obligations applicable to the company;
- establishing, exercising, or defending legal claims.
Personal data will not be used for purposes that are incompatible with those for which it was originally collected.
6. Legal Bases for Processing
Depending on the purpose for which personal data is used, processing may be based on one or more of the legal grounds provided for under the GDPR.
Consent may constitute the legal basis for processing when you subscribe to our newsletter or expressly agree to a particular use of your personal data.
Taking steps at your request prior to entering into a contract may constitute the legal basis for processing when you request a quotation or information necessary for engaging our services.
Performance of a contract constitutes the legal basis for processing personal data required to provide the contracted services.
Compliance with a legal obligation may justify the processing of certain personal data, including for accounting, tax, or legal purposes.
Legitimate interests may constitute the legal basis for certain processing activities necessary to protect our business, ensure website security, manage requests, and defend the company’s rights, subject to the requirements of applicable law.
7. Contact Forms and Quotation Requests
When you complete a contact form or request a quotation, we may use the information provided to identify your request, contact you, and prepare a response or commercial proposal.
Information such as your name, email address, and telephone number may be necessary to communicate with you regarding your requested project.
Depending on the nature of the project, you may also provide additional information concerning the property, area, location, type of landscaping or services required. This information will be used to assess your request and prepare the appropriate services or proposal.
8. Newsletter and Marketing Communications
If you subscribe to our newsletter or consent to receiving marketing communications, we may use the contact details you provide to send information about services, projects, news, offers, or other relevant communications.
You may withdraw your consent at any time by using the unsubscribe link included in the communications you receive or by sending a request to office@mse-group.ro.
Withdrawal of consent does not affect the lawfulness of any processing carried out before consent was withdrawn.
9. Who We May Share Personal Data With
Access to personal data is limited to individuals and entities that require such information for the purposes for which it was collected.
In certain circumstances, personal data may be disclosed to suppliers and partners providing services to M.S.E. CREATIV GROUP SRL, including:
- IT, hosting, and website administration service providers;
- email service providers;
- newsletter platform providers;
- invoicing service providers;
- accounting service providers;
- consultants and legal service providers;
- public authorities and institutions where disclosure is required by law.
Where third parties process personal data on our behalf, we select providers that offer appropriate guarantees regarding the protection and security of such information.
M.S.E. CREATIV GROUP SRL does not sell your personal data to third parties.
10. Transfers of Personal Data Outside the European Economic Area
Depending on the providers and technological services used to operate the website, certain personal data may be processed or stored outside the European Economic Area (EEA).
Where such transfers take place, they will be carried out in accordance with the GDPR and using the applicable legal mechanisms designed to ensure an adequate level of personal data protection.
11. How Long We Retain Personal Data
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.
Personal data associated with contractual relationships may be retained for the duration of the contract and subsequently for the period required to comply with legal, tax, and accounting obligations or to establish, exercise, or defend legal claims.
Personal data provided in connection with a quotation or information request will be retained for the period necessary to handle the request and, where applicable, to continue the commercial relationship.
Personal data used for newsletters and marketing communications is processed until you withdraw your consent or unsubscribe, unless another legal basis requires certain information to be retained.
12. Data Security
M.S.E. CREATIV GROUP SRL implements technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, alteration, disclosure, or misuse.
Access to personal data is granted only to individuals who require such information to perform their specific duties or services and who are subject to applicable confidentiality obligations.
Although reasonable measures are implemented to protect personal data, no electronic transmission or storage system can provide an absolute guarantee against all security risks.
13. Your Rights
Subject to the conditions provided for under the GDPR, you have several rights concerning the personal data processed by M.S.E. CREATIV GROUP SRL.
Right of access – You may request information about the personal data we process about you and obtain a copy of such data.
Right to rectification – You may request the correction of inaccurate personal data or the completion of incomplete information.
Right to erasure – In the circumstances provided for by law, you may request the deletion of your personal data.
Right to restriction of processing – You may request that the way in which your personal data is used be restricted in certain circumstances provided for under the GDPR.
Right to data portability – Where provided for by law, you may request to receive your personal data in a structured, commonly used, and machine-readable format or request that it be transmitted to another data controller.
Right to object – You may object to certain processing activities based on legitimate interests and may object at any time to the processing of your personal data for direct marketing purposes.
Right to withdraw consent – Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
Right not to be subject to a decision based solely on automated processing, including profiling, where the conditions provided for under the GDPR are met.
14. How to Exercise Your Rights
To exercise your data protection rights or request further information about how we process your personal data, you may contact us at:
Your request should contain sufficient information to enable us to identify the individual concerned and the right they wish to exercise.
We will review and respond to requests within the time limits and under the conditions established by applicable data protection legislation.
15. Right to Lodge a Complaint
If you believe that the processing of your personal data infringes applicable data protection legislation, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).
Exercising this right does not prevent you from contacting us beforehand to seek clarification or resolution of your request.
16. Cookies and Similar Technologies
The www.mse-group.ro website may use cookies and similar technologies to ensure the proper functioning of its pages and, depending on the website configuration and your choices, for additional functionality, analytics, or other purposes.
Detailed information about the cookies used, their duration, purposes, and the options available for managing your preferences is provided in our Cookie Policy.
17. Links to External Websites
www.mse-group.ro may contain links to websites, platforms, or services operated by other entities.
M.S.E. CREATIV GROUP SRL does not control how the operators of these websites process personal data. We recommend reviewing the privacy policies of external websites before providing them with any personal information.
18. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, the services we use, our internal processes, or applicable legislation.
The updated version will be published on www.mse-group.ro. We recommend reviewing this page periodically for any changes.
19. Contact
For questions, requests, or concerns regarding the protection and processing of personal data, you may contact us using the following details:
M.S.E. CREATIV GROUP SRL
Registered office: Brașov, Brașov County, Romania
VAT No.: RO 23441189
Trade Register No.: J08/616/2008
Email: office@mse-group.ro
Last updated: September 2026